knk Customer Engagement

CRM, Marketing Automation and AI solutions for the publishing industry

Our knk Customer Engagement Publishing Solutions enable you to strengthen your customer relations, efficiently generate new leads and centralize customer data originating from various systems.

The solutions are based on Microsoft Dynamics 365 and help you to respond to the needs of your sales and marketing department in a flexible and straightforward way.

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knk Customer Engagement - Freedom of Choice

Our outstanding features:

  • Publishing experts: As part of the knk Corporate Group we have had many years of experience in the publishing and media industry. Not only do we understand your requirements and business models, but we are also familiar with the latest challenges and changes in the industry.

  • Cloud experts: We are experts in modern and secure cloud technology. Our partnership with Microsoft enables us to offer you the latest technologies for your publishing systems at all times.

  • Future providers: We help you to face the future safely. We combine extensive industry know-how with modern technology; thus we can offer you investment security and suitable solutions to shape your customer interactions effectively.

  • Trend scouts: We know the latest trends in the international publishing and media industry as well as the IT industry.

Our solutions

Publishing Solutions - Media Sales

knk365 Media Sales

Create multimedia, customized advertising campaigns.

Optimize your advertising processes and enable transparent access to customer and competitor  and budget analyses.

Publishing Solutions - Marketing Automation

knk365 Marketing Automation

Provide your customers with the right content, at the right time on the appropriate channel.

With knk365 Marketing Automation, you can address your target group optimally and analyze your marketing campaigns efficiently.

Publishing Solutions - Social Engagement

knk365 Market Insights

Make best use of your social media channels for your marketing activities and reach new potential readers.

knk365 Market Insights enables the central and easy management of your social media channels.

Publishing Solutions - Audience Building

knk365 Audience Building

Build and manage your community with knk365 Community Building to create a direct link to your end customers.

Gather your customer data at a central place and find out what your customers are interested in.

Get in touch.

If you would like to make an appointment with us, simply use our contact form.