Our foundation:
Microsoft Dynamics 365
and the Power Platform

We have been developing our software for many years built on Microsoft Dynamics 365 – a system that meets the distinct requirements of sales, service and marketing departments. At the same time, we use the Microsoft Power Platform to provide the latest reporting, with the help of Power BI for example.

From the beginning, we have specialized in publishing and media companies: To be able to support customers in these sectors, now and in the future. In early 2018, Alexander Woge and Mats Necker founded knk Customer Engagement GmbH. Since then, our team has been focused on CRM, marketing automation, service and AI applications – areas in which our partnership with Microsoft guarantees us a great technological advantage.


Together to the next level:
That’s how we work.

We analyze your needs.
Every individual concept is preceded by an intensive dialog and a systematic needs analysis. You can rely on our many years of experience with publishing houses and media companies!

We develop a strategy for you.
We will suggest a customized solution that is ideally suited to your company’s application.

We do not leave you on your own.
In our business, technologies are evolving at an incredible speed. To ensure that you keep pace without any problems, we are happy to support you and ensure that you and your software solution remain up-to-date at all times.

We rely on strong partnerships.

Intelligent connections are the “be-all and end-all” for us, and not just in software development: As an independent company within the knk Group, we work with a network of experts whose experience in the area of publishing software benefits our customers time and time again.

Our knk Customer Engagement team develops innovative concepts for publishing and media companies – a business in which the environment and operating conditions are changing at a rapid pace: We meet the technology challenges of the industry with commitment, creative ideas, expertise and enthusiasm.

We work in an agile, focused manner and always with an eye on the relevant elements in our customers’ day-to-day requirments. This includes cost savings, time efficiency solutions, and optimization of our customers’ sales and communication processes. As a Microsoft Gold Partner, we have access to the latest technologies: Tools that we use creatively and specifically for our own product development in the area of CRM and marketing automation.

We do technology, media & communication.
Get to know us!

Alexander Woge CEO, knk Customer Engagement GmbH

“Only those who really know their customers and engage them with the right message at the right time can keep up with the big players such as Amazon. Many publishers don’t know the extensive range of options that the Microsoft stack offers: This is where we come in and help shape the future by using technologies that are not yet commonplace, such as machine learning.”

Mats Necker CTO, knk Customer Engagement GmbH

“Based on the latest Microsoft technologies, we provide an innovative product portfolio with which our customers can develop their business in a future-proof way.”

Clever minds are always welcome at our company.
Application to knk CE

We are constantly looking for people who are just as enthusiastic as we are about cloud solutions – for example, in programming, marketing, sales or customer consulting!

Let’s talk!

Are you interested?
If so, we’ll be happy to tell you more about your options and our offerings. Just give us a call or send us an e-mail.